BCM-Tool: Building an efficient, crisis-resilient BCM system

Using the 3-core BCM tool, a national gas supplier, in collaboration with 3-core, has implemented a company-wide business continuity management system. The tool was used as a central platform to document processes in a structured manner, assess impacts, analyse dependencies and derive continuity strategies from these findings. This created a consistent basis for prioritisation, emergency operations and recovery.

Background and Objectives of the Project

Our client is a national gas supplier with many technical interfaces and numerous processes that can quickly come under pressure in the event of disruptions or crises. The aim was not only to embed business continuity management ‘conceptually’, but to structure it in such a way that those responsible could access a robust data foundation in the event of an emergency. To achieve this, critical processes had to be identified across the organisation, the impact of a failure assessed consistently, and dependencies made transparent.

For the client, it was particularly crucial that the results were not produced in various formats, but were centralised, could be clearly analysed and could be updated later with minimal effort. For this reason, the tool was chosen as a shared working platform. Our BCM tool was not only intended to collect data, but also to serve as an integrated platform throughout the project, on which workshops, assessments, analyses and reporting could be consistently structured.

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A look at our BCM-Tool

This short explanatory video provides a concise overview of the structure and functions of our tool, and shows you how processes, dependencies and priorities can be recorded and analysed in a structured way.

Implementation using the 3-core BCM tool

The project was set up in such a way that the methodology, roles and output formats were clear from the outset. At the same time, the tool was introduced as a platform, enabling all process data to be recorded consistently and made directly analysable.

Step 1: Kick-off and project set-up in the tool

At the start of the project, objectives, roles and procedures were agreed upon, and the BCM cycle was set up in a structured manner within the tool. As part of this process, output formats, assessment criteria and the work steps within the BCM tool were defined so that all stakeholders could begin using a standardised approach.

Step 2: Assessment logic and damage categories

Damage categories and the extent of damage were established in consultation with the client and defined in such a way that they could be recorded consistently within the tool and subsequently analysed in a comparable manner. This created a uniform basis for prioritisation and management reporting directly from the BCM tool.

Step 3: Process Recording and Documentation

In collaboration with the client, categories and levels of damage were identified and defined in such a way that they could be recorded consistently within the BCM tool and subsequently analysed in a comparable manner. This created a standardised basis for prioritisation and management reporting directly from the BCM tool.

Step 4: Conducting a Business Impact Analysis

In collaboration with the client, categories and levels of impact were identified and defined in such a way that they could be recorded consistently within the BCM tool and subsequently analysed in a comparable manner. This created a standardised basis for prioritisation and management reporting directly from the BCM tool.

Step 5: Visualising dependencies and resources in the BCM-Tool

In collaboration with the client, damage categories and the extent of damage were established and defined in such a way that they could be recorded consistently in the BCM tool and subsequently analysed in a comparable manner. This created a uniform basis for prioritisation and management reporting directly from the BCM tool.

Step 6: Evaluate and document results

In collaboration with the client, categories and levels of damage were established and defined in such a way that they could be recorded consistently within the BCM-Tool and subsequently evaluated in a comparable manner. This created a standardised basis for prioritisation and management reporting directly from the BCM tool.

Benefits of our BCM tool:

You will receive a methodologically sound and consistently documented implementation of the BCMS, including structured facilitation, consistent evaluation and comprehensive documentation of results within the tool. This makes the implementation process predictable, low-effort and reliably manageable for your teams.

A reliable basis for decision-making: All processes, assessments and dependencies are recorded in the BCM tool and are not scattered across different files or versions.

Comparability thanks to our tool: The standardised assessment logic in the BCM tool makes results from different areas directly comparable with one another and facilitates the prioritisation of critical processes.

Quick analysis: Critical issues, bottlenecks and dependencies can be displayed in a consolidated view within the tool, without the need for manual consolidation or additional analysis tables.

Scalable for large process landscapes: Our tool enables standardised data collection, which means that even a large number of processes can be assessed to a comparable standard and subsequently managed individually.

More efficient workshops: Process owners can enter information into the tool in a structured manner, thereby reducing the need for follow-up queries and improving data quality.

Sustainability: The content remains updatable within the BCM-Tool and can be used for reviews, improvements and the next BCM cycle without the need to start from scratch.

Our BCM services

BCM-Tool Deployment and Project Set-up

We deployed the tool as a central working platform, set up the project structure based on the agreed scope, and ensured that areas, roles and responsibilities were clearly defined. This created a robust foundation right from the start for standardised data collection, consistent analysis and efficient project management.

Training and ongoing support throughout the project

We provided a structured introduction to the tool for the relevant stakeholders and process owners and supported its use throughout the project. In this way, our security experts ensured that data was entered consistently, that data quality remained stable, and that the internal workload associated with queries or rework was minimised.

Facilitation of the process mapping and structured data collection

We planned and facilitated the process mapping in workshops, ensuring that process boundaries, responsibilities, interfaces and framework conditions were fully documented and adhered to. The documentation was carried out directly within the BCM tool to avoid parallel work and to ensure the information could be analysed immediately.

Conducting the Business Impact Analysis in the tool

We provided support in assessing the impact of failures, criticality and recovery requirements for each process or process chain. This resulted in a robust prioritisation scheme that can be used as the basis for contingency operations, recovery planning and the development of continuity strategies.

Dependency and Resource Analysis for Business Continuity Planning

We identified and documented dependencies relating to IT, staff, sites, infrastructure and service providers, and highlighted key resources and potential bottlenecks. This enabled the client to make realistic assumptions regarding emergency operations and recovery, and to prioritise measures in a targeted manner.

Analysis, Presentation and Report (DE/EN)

We consolidated the results from the tool, prepared summaries for management and specialist departments, and presented the findings in a results presentation. In addition, we produced a comprehensive final report in German and English, including key findings and specific conclusions.